Refund policy

Effective Date: 20260613

At Olympus Method, we are committed to providing high-quality personal training, coaching, and fitness services. Because our programs involve reserved time, personalized planning, and coaching resources, the following refund policy applies to all purchases.

Personal Training Sessions

  • Individual training sessions may be rescheduled with at least 24 hours’ notice.
  • Cancellations made less than 24 hours before a scheduled session will be considered a late cancellation and the session will be forfeited.
  • No-shows are non-refundable and will be counted as a completed session.
  • Clients arriving late will receive the remainder of their scheduled session time. Sessions cannot be extended due to client lateness.  

Training Packages

  • All training packages are non-refundable once purchased.
  • Unused sessions do not qualify for cash refunds.
  • Sessions may be rescheduled within the package expiration period when proper notice is provided.
  • Olympus Method reserves the right to review refund requests on a case-by-case basis for documented medical emergencies, relocation, or other extraordinary circumstances.  

Online Coaching & Digital Programs

  • Due to the immediate delivery of digital content, customized programming, and coaching resources, all online coaching, workout programs, nutrition plans, and digital products are non-refundable.
  • Clients may cancel recurring coaching subscriptions at any time before their next billing cycle. Cancellation will prevent future charges but will not generate refunds for previous payments.  

Trainer Cancellations

  • If Olympus Method must cancel a session, the session will be rescheduled at no additional cost.
  • If a suitable reschedule cannot be arranged, the client will receive a credit or refund for that session.  

Results Disclaimer

Olympus Method provides professional guidance, accountability, and training systems. However, individual results depend on factors including consistency, effort, nutrition, sleep, medical conditions, and adherence to the program. Therefore, refunds will not be issued based solely on expected fitness or body composition outcomes not being achieved.  

Contact Information

For questions regarding cancellations, refunds, or account changes, please contact:

Olympus Method
Email: [Your Email]
Phone: [Your Phone Number]

By purchasing any service from Olympus Method, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.

For a premium coaching brand, I would keep it simple: 24-hour cancellation policy, no refunds on packages once started, and trainer-caused cancellations are rescheduled or refunded. That protects your time while still appearing fair and professional.